Sengled Authorized Reseller and Warranty Statement

Sengled is committed to providing its customers with high quality, reliable lighting products through authorized distributors and retailers. Sengled partners with resellers for their ability to properly represent the brand and sell Sengled products. Only officially authorized Sengled resellers are allowed to sell Sengled products. Sengled products come standard with a manufacturer’s limited warranty, which will only be honored.

If the products are purchased from Sengled or one of its authorized resellers. If you obtain a Sengled product(s) from an unauthorized reseller, your warranty will not be honored as we cannot ensure the quality and satisfaction that is associated with the authorized resellers. If you are uncertain about purchasing from a specific reseller, before you purchase, please contact us directly at support@sengled.zendesk.com

 If you have purchased eligible products from Sengled or one of Sengled's authorized resellers, we will provide you with technical support and available software updates, as determined by Sengled, without extra charges until the product is sunset. Updates and technical support for the software include all latest software and firmware versions and subsequent updates, delivered via OTA (over the air), along with email support. Sengled reserves the sole right to make changes to this policy at any time.

What type of warranty do Sengled products have?

To learn more, please consult the individual warranty for each product:


How do I make a warranty claim?

To request a replacement for a defective or damaged product that is still under warranty, please contact us.